Resume writing service delivery manager

Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction. Works with Production teams to develop specific Disaster Recovery plans that meet the overall strategy.

Provide day-to-day management of a department that provides: Full support for all infrastructure components including Computer Networks local and wide areaTiered Storage TB'sServers and Telephone Systems with approaching 5 "9's" reliability Client support for users in Jacksonville, FL and 30 users in Bellevue, WA.

sap service delivery manager resume

Identify critical risk factors and provide mitigation strategies to the supporting project managers while communicating and soliciting feedback and assistance from internal and external project sponsors.

Established and maintained vendor and marketing relationships, both internal and external, in support of account and client capital needs.

resume writing service delivery manager

Analyzed the impact of a vendor change from Compaq to Dell. Resolving conflicts within the project team.

service delivery manager resume doc

Refreshed and maintained data center infrastructure, managed procurement life cycle and ensured asset maintenance. When you write your resume, it is vital that you get everything right, from the organization of the template to the details of your work experience.

Additionally, standardized the office productivity tools used on Office XP. Procured capital hardware and software, approved spend and provided capital forecasting in support of business growth.

Prepared and managed the capital and expense budgets for all IT expenses, including 5 year capital projections: Maintained flat year-to-year operational and capital costs while improving infrastructure and services.

Cloud service delivery manager resume

Regularly meet weekly, monthly, and quarterly with assigned customer base key individuals to capture changes to customer production application, system, and hardware environment than may impact availability and recoverability and trigger remediation to the contracted hardware, procedures and services for the customer. When you write your resume, it is vital that you get everything right, from the organization of the template to the details of your work experience. Refreshed and maintained data center infrastructure, managed procurement life cycle and ensured asset maintenance. Works with Production teams to develop specific Disaster Recovery plans that meet the overall strategy. Critical Systems were recovered within hours, and full service was restored within 48 hours. Showcase specific skills and abilities that you bring to the job, focussing on those which distinguish you from the competition. Projects include workplace moves both between facilities and within facilities , build outs and decommissions. Acted as subject matter expert within Service Delivery and support teams for process and delivery of Disaster Recovery planning and the execution of recovery exercises. Provided Internet access via broadband and mobility via a secured Wireless Network. Integrated Dental X-Ray imaging equipment with Practice Management Software storing the resultant images electronically eliminating the use of film and significantly reducing the level of radiation utilized. Oversaw the sunsetting of two legacy platforms once the new global employee platform was released. Building strong, lasting client relationships with clients. Remediation plan with phased deliverables to show demonstrable improvements in recoverability.

Drove process improvement initiatives to deliver efficiency within Service Delivery functions. At the top of your resume, include your name, phone number, email address, and city.

Rated 9/10 based on 96 review
Download
IT Service Delivery Manager Resume